Delete your CreditYeti account

You can delete your CreditYeti account and the data we hold about you at any time, on iPhone or Android.

In the app

1. Open CreditYeti and tap the settings button at the top right of your dashboard.

2. Scroll to the bottom and tap Delete account.

3. Confirm with Delete account.

Your account is deleted right away, and you are signed out.

Without the app

Email support@credityeti.app with the subject "Delete my account" and the mobile number you sign in with. We will text that number a code to confirm the request is yours, then delete the account.

What is deleted

• Your CreditYeti account, including your phone number and name.
• Freeze status, credit scores, and other credit information we stored for you.
• Your history of freeze, thaw, and refreeze actions, and the records of bureau actions run for you.
• Push notification tokens for your devices.

Your Social Security number, date of birth, and saved bureau sign-ins are never sent to us. They live only on your phone and are erased when you delete your account or sign out.

We delete the information we hold within 30 days, except records we must keep to comply with the law, resolve disputes, or prevent fraud.

What is not deleted

• Your accounts at Equifax, Experian, and TransUnion, and any freezes on them. They belong to you and stay in place. Manage or close them on each bureau's website.
• Your CreditYeti Plus subscription. Deleting your account does not cancel it. Cancel in your iPhone's Settings > [your name] > Subscriptions, or on Android in the Google Play Store app under Profile > Payments & subscriptions > Subscriptions.

See our Privacy Policy for more on how we handle your information.